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ITS Help Desk @ the Manila Campus,
Rm. 305, Gokongwei Hall, De La Salle University, 2401 Taft Avenue, 1004 Manila, Philippines


ITS Help Desk @ the Makati Extension Campus (MEC),
5/F, RCBC Plaza Tower II, 6819 Ayala Avenue, 1200 Makati City, Philippines


ITS Help Desk @ the Laguna Campus,
W401, Milagros del Rosario Building, LTI Spine Road, Brgys. Binan and Malamig, Binan, Laguna 4024, Philippines


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All the Office 365 Pro Plus programs - all free for you. All students and teachers are entitled to FREE downloads of the complete Office 365 Pro Plus software package.

We hope this simple gift will help make your school experience meaningful and
productive for you. Aside from gaining access to all the Microsoft Office programs you know and love, such as Word, Excel and PowerPoint, this package includes:


For Download Instructions:

  1. Go to or click here.
  2. Login with your username and password. You should see the Office Pro Plus available for you to download and install.
  3. Download and install Office Pro Plus up to five devices, including Windows, Apple, and Android devices.

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Latest Articles

Understanding why some users do not receive your messages since the conversion to name-based e-mail

May 11, 2009

With the implementation of name-based email, the Information Technology Center has received reports that there are instances when some users do no receive e-mails. After investigating this problem, ITS has found that this has nothing to do with the server.

Probable causes of this problem may be any of the following:

  • Sender uses cached auto-complete e-mail address in Outlook e-mail client.
  • Recipient has two name-based email addresses: an employee account and a student account.
  • Sender mistakenly sent e-mail to the recipient's other e-mail address (to the student account e-mail instead of the employee account e-mail and vice versa).

Read more

Understanding the issues on the "Outlook is retrieving data" message in Outlook 2002 and 2003

May 12, 2008

If you are running your My.LaSalle email through Microsoft Outlook, you may have noticed that a dialog balloon that contains the message "Outlook is trying to retrieve data from the Microsoft Exchange Server <server name>" occasionally appears on your notification bar. If you are disturbed by the appearance of this message, it is important to understand why this happens, and what you can do about it.

Read more

Choosing A Good Password

January 9, 2008

A password is a second part of an access code. It is a secret series of characters that enables a user to access a file, computer, or program. It helps ensure that unauthorized users do not access the computer or particular data files and programs.

Read more

Mailbox Maintenance Tips

October 03, 2007

There are a number of things that you can do to help you manage your mailbox size and avoid quota issues, keep your email well-organized and free from junk email.

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WiMax vs. WiFi

September 10, 2007

WiMax (802.16e) is the latest standard of wireless networking. While WiFi is a network infrastructure being used in LAN (Local Area Network) environments, WiMax is designed to provide high speed internet access in the MAN (Metropolitan Area Network).

Read more

Review: Windows Vista

September 10, 2007

Windows Vista is, as promised, the biggest new version of Windows since Windows 95. So much has changed in the incredibly long period of time between its release and of its predecessors, Windows 2000 and Windows XP. Its numerous new features include major User Interface changes with the new Windows Aero, enhanced security features with Windows Defender and Windows Backup, and optimized entertainment features with Windows Media Center.

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Review: Microsoft Office 2007

September 10, 2007

Microsoft had gone back to the drawing boards with the new Office product released in early 2007. Instead of creating yet another Office version with a slightly modified user interface and slightly improved features, the company has completely rethought the productivity application User Interface, and came up with one they call a more ‘result-oriented’ UI.

Read more

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