Contact Us


ITS Help Desk @ the Manila Campus,
Rm. 305, Gokongwei Hall, De La Salle University, 2401 Taft Avenue, 1004 Manila, Philippines


ITS Help Desk @ the Makati Extension Campus (MEC),
5/F, RCBC Plaza Tower II, 6819 Ayala Avenue, 1200 Makati City, Philippines


ITS Help Desk @ the Laguna Campus,
W401, Milagros del Rosario Building, LTI Spine Road, Brgys. Binan and Malamig, Binan, Laguna 4024, Philippines


Temporary Mailbox Storage Space Increase Requisition Guidelines

  • Faculty Members and Administrators may request for a temporary mailbox storage space increase by accomplishing and submitting a Service Request Form (SRF) to the Help Desk. Users must specify on the SRF a duration for the temporary increase, which should not exceed one (1) term.
  • Upon receipt of the SRF from the user, Help Desk will record and forward the request to the Systems Administrators.
  • The Systems Administrators will increase the user’s mailbox storage space by 20MB.

    Note: Default mailbox storage limit for Faculty Members/Administrators is 200MB

  • Upon accomplishing the request, the Systems Administrators will return the accomplished SRF to the Help Desk.
  • Help Desk will notify the user of the approved request through email. The notification message will also include instructions on how to archive e-mail messages.
  • After the specified duration, the Systems Administrators will set the user’s mailbox storage size back to default.