Contact Us

   

ITS Help Desk @ the Manila Campus,
Rm. 305, Gokongwei Hall, De La Salle University, 2401 Taft Avenue, 1004 Manila, Philippines

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ITS Help Desk @ the Makati Extension Campus (MEC),
5/F, RCBC Plaza Tower II, 6819 Ayala Avenue, 1200 Makati City, Philippines

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ITS Help Desk @ the Science and Technology Complex (STC),
W401, Milagros del Rosario Building, LTI Spine Road, Brgys. Binan and Malamig, Binan, Laguna 4024, Philippines

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Software Installation Requisition Guidelines

  • Users may request for software installation from the Help Desk.
  • Upon receiving the request, Help Desk will check the availability of the software (license and installer).
  • Help Desk will create a Service Maintenance Request (SMR) for the PC Engineer to be assigned to make the installation.
  • Help Desk will produce a Software Inventory Acknowledgment Receipt (SIAR).
  • The PC Engineer will install the software.
  • The PC Engineer will return the accomplished SMR and SIAR to the Help Desk.
  • Help Desk will duly record the action.