Guides
- Accessing CCS1 File
- Announcement Posting
- Adding Students in the Integrated Virtual Learning Environment (IVLE)
- Applying for Co-Academic Personnel’s (CAP) Web Access
- Connecting to Your 'DLSU Network Folder' Through Thin Client
- Call Handling
- Checking MLS Email Mailbox Size
- Computer Laboratory Reservation
- Computer Repair Requisition
- Defective Equipment Pull-out
- Dial-Up
- Hardware and Software Requirements Requisition
- Hardware Requisition Process
- Intranet File Uploading
- IT Training Reservation
- MLS Account Activation Requisition through CAP
- Outlook Mobile Access (OMA)
- Replacement Unit Requisition
- Requests for Purchase of DVD Writers
- Requests for Purchase of LCD Monitors
- Requests for Purchase of USB Flash Drives
- Sending ActiveFax
- Service Equipment Requisitions
- Service Request Forms Processing
- Service/Standby Unit Requisition
- Sharepoint 2003 Guides
- Software Installation Requisition
- Submitting PRS for Materials Requisitions
- Temporary Mailbox Storage Space Increase Requisition
- Using Microsoft Office Outlook
- Using Outlook Web Access (OWA)
- Web Hosting Service
- Wi-Fi Set-up Procedures
- Wireless Presenter User Guide
Immediate Request
Contact Us
Address:
Information Technology Center, Rm. 305, Gokongwei Hall, De La Salle University, 2401 Taft Avenue, 1004 Manila, Phil.
.Telephone Number:
(632) 524-4611 to 26
loc. 316 and 466
direct no.: 526-4242
Our Service Hours: Monday-Friday
8:00 am - 7:00 pm
Service/Standby Unit Requisition Guidelines
If a unit is pulled-out by PC Engineers for repair, Service/Standby Units may be requested for from the Help Desk for temporary replacement until the unit gets fixed. Requests for Service/Standby Units may also be made for other purposes such as for events, seminars, etc.
- When a PC Engineer pulls out a unit for repair, he will inform the Help Desk about the need for a Service/Standby Unit.
- The Help Desk will make a Service Maintenance Request (SMR) for the PC Engineer in-charge.
- The PC Engineer will coordinate with the Inventory Management unit for the request.
- The Inventory Management will check the availability of a Service/Standby Unit. If a unit is available, the Inventory Management will attach a filled-up Service/Standby Unit stick-on form to the SMR.
- The PC Engineer will pick-up and test the unit.
- If a unit is not available, the Inventory Management will inform the Help Desk, sign and return the SMR to the PC Engineer.
- The PC Engineer will notify the Help Desk about the status of the request.
- The Help Desk will contact the user if a unit is ready for pick-up.