Contact Us

   

ITS Help Desk @ the Manila Campus,
Rm. 305, Gokongwei Hall, De La Salle University, 2401 Taft Avenue, 1004 Manila, Philippines

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ITS Help Desk @ the Makati Extension Campus (MEC),
5/F, RCBC Plaza Tower II, 6819 Ayala Avenue, 1200 Makati City, Philippines

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ITS Help Desk @ the Science and Technology Complex (STC),
W401, Milagros del Rosario Building, LTI Spine Road, Brgys. Binan and Malamig, Binan, Laguna 4024, Philippines

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Biometrics User Guide

Things to consider

  • Use your index finger, if possible
    The index finger guarantees more accurate and stable fingerprint input.

    Use your index finger, if possible
  • Check if your fingerprint is clean or injured
    Fingerprints become less recognizable if these are too dry, wet, unclean/dirty or injured. Use another finger if one of these should be the case.

    Check if your fingerprint is clean or injured
  • Proper fingerprint input methods
    Place your index finger on the window.

    Place your index finger on the window

    Make sure the center of your finger touches the window.

    Make sure the center of your finger touches the window

How to Login/Logout

  • Position yourself in front of the biometric device. Locate the camera found on the upper left corner of the device.

    Position yourself in front of the biometric device

  • For Agency and Contractual personnel only
    Refer to the table below. Press function key for desired function on Biometric device.

    Key

    Function

    F1

    Morning IN

    F2

    Morning OUT

    F3

    Afternoon IN

    F4

    Afternoon OUT


    Check that the correct function key is shown on the upper portion of the screen.

    Check that the correct function key is shown on the upper portion of the screen

  • While looking at the camera, place your finger on the sensor.

    While looking at the camera, place your finger on the sensor

  • A recorded voice will say "You are authorized" if the login/logout was successful. An "Authorized" message will also appear on screen.

    An Authorized message will appear on screen

  • If the recorded voice says "Please try again" then retry steps 1 and 3. A "Matching failed" message will also appear on screen.

    If Matching failed message appears, retry steps 1 and 3

View the Biometrics User Guide with Tagalog translations in pdf format.