Contact Us
Address:
Information Technology Services, Rm. 305, Gokongwei Hall, De La Salle University, 2401 Taft Avenue, 1004 Manila, Phil.
.Telephone Number:
(632) 524-4611 to 26
loc. 316 and 466
direct no.: 526-4242
Our Service Hours: Monday-Friday
8:00 am - 7:00 pm
Immediate Request
User Account Policies
- Be informed of the various measures and limitations that are enforced on the user accounts issued to the computing community
of DLSU. - Be a responsible User.
Read the
User Account Policies.
Important Announcement
We have recently experienced problems when accessing DLSU websites like MLS, E-MAIL and other secure websites that use security certificates. After discovering the problem, we immediately contacted and asked for updated certificates from our supplier.
Unfortunately, some web browsers still experience problems when accessing these sites. In the meantime, we are doing steps to rectify the problem.
Please bear with us as we continue to find a permanent solution to this issue. We hope to resolve the matter within the month.
If you have questions or concerns, please contact our help desk team through local nos. 316 or 466
or via e-mail at itservices@dlsu.edu.ph.
Thank you.
Top FAQs
- How long does it take for my e-mail account to get activated?
- Why is my account disabled?
- Why did my USB device stop working?
- How do I run defrag?
- Why do we need to maintain mailbox quota?
- I received an Error Message labeled: ERROR 619/369. What is this?
- What is the storage capacity of my personal folder on the server?
- Is there a standardized format for My.LaSalle e-mail addresses?
Top 5 Computer Related Problems in DLSU
From April 18 to May 21, 2008 (Summer Term 2007-2008)
- PC 26.450%
- Others 20.753%
- Printer 18.515%
- Standard Software 7.019%
- Software 4.985%
View complete statistics in pdf format:
- Computer Related Problems in DLSU - Summer Term 2007-2008 (17KB)
- Computer Related Problems in DLSU - Third Term 2007-2008 (17KB)
- Computer Related Problems in DLSU - Second Term 2007-2008 (18KB)
- Computer Related Problems in DLSU - First Term 2007-2008 (17.9KB)
- Computer Related Problems in DLSU - Summer Term 2006-2007 (17.5KB)
- Computer Related Problems in DLSU - Third Term 2006-2007 (17.9KB)
- Computer Related Problems in DLSU - Second Term 2006-2007 (17.9KB)
- Computer Related Problems in DLSU - First Term 2006-2007 (18KB)
Latest Articles
Understanding why some users do not receive your messages since the conversion to name-based e-mail
May 11, 2009
With the implementation of name-based email, the Information Technology Center has received reports that there are instances when some users do no receive e-mails. After investigating this problem, ITS has found that this has nothing to do with the server.
Probable causes of this problem may be any of the following:
- Sender uses cached auto-complete e-mail address in Outlook e-mail client.
- Recipient has two name-based email addresses: an employee account and a student account.
- Sender mistakenly sent e-mail to the recipient's other e-mail address (to the student account e-mail instead of the employee account e-mail and vice versa).
Understanding the issues on the "Outlook is retrieving data" message in Outlook 2002 and 2003
May 12, 2008
If you are running your My.LaSalle email through Microsoft Outlook, you may have noticed that a dialog balloon that contains the message "Outlook is trying to retrieve data from the Microsoft Exchange Server <server name>" occasionally appears on your notification bar. If you are disturbed by the appearance of this message, it is important to understand why this happens, and what you can do about it.
Choosing A Good Password
January 9, 2008
A password is a second part of an access code. It is a secret series of characters that enables a user to access a file, computer, or program. It helps ensure that unauthorized users do not access the computer or particular data files and programs.
Mailbox Maintenance Tips
October 03, 2007
There are a number of things that you can do to help you manage your mailbox size and avoid quota issues, keep your email well-organized and free from junk email.
WiMax vs. WiFi
September 10, 2007
WiMax (802.16e) is the latest standard of wireless networking. While WiFi is a network infrastructure being used in LAN (Local Area Network) environments, WiMax is designed to provide high speed internet access in the MAN (Metropolitan Area Network).
Review: Windows Vista
September 10, 2007
Windows Vista is, as promised, the biggest new version of Windows since Windows 95. So much has changed in the incredibly long period of time between its release and of its predecessors, Windows 2000 and Windows XP. Its numerous new features include major User Interface changes with the new Windows Aero, enhanced security features with Windows Defender and Windows Backup, and optimized entertainment features with Windows Media Center.
Review: Microsoft Office 2007
September 10, 2007
Microsoft had gone back to the drawing boards with the new Office product released in early 2007. Instead of creating yet another Office version with a slightly modified user interface and slightly improved features, the company has completely rethought the productivity application User Interface, and came up with one they call a more ‘result-oriented’ UI.